A Howard County Cleaning Service
We are all native to Howard County and Central Maryland, and know the area well. Most of us are busy parents, juggling many roles. We are all involved in our communities, together and as individuals.
The results of your house cleaning will only be as good as the training, knowledge, and experience of the people doing the job. Our team has longevity in the industry. We all know how other companies do things, so we all recognized the difference when we got to Park Avenue Cleaning. The difference between just ok and great.
Nicole Henn is a bona-fide Baltimore girl! She’s had a thing for cleaning since she was knee-high to a blade of grass! She started Park Avenue Cleaning as a Howard County cleaning service in 2003. All she had back then was a vacuum cleaner, a bucket, and mop — and a couple of good friends who would help out on the weekends.
Today the business has grown to employ numerous talented, loyal team members. Nicole still trains each of them herself. The custom-cleaning system she developed over the years helps team members confidently deliver the level of service that creates happy customers!
When you work with Park Avenue Cleaning, expect “white glove” service every time!
The teams we send to your home have been thoroughly vetted and rigorously trained. We’re a Howard County cleaning service and we know the area well. We are proud to say that our crews have an average tenure of 10+ years in the industry.
What this means for our clients is consistent quality that you can depend on and a reliable customer experience. We’ll send the same lead technician every time, so they get to know your home — and your preferences.
At Park Avenue Cleaning, we know the science behind cleaning – and this knowledge shows up in the many details you’ll notice, as well as the ones you won’t:
- the chemical composition of common household cleaners
- choosing effective cleaners with low impact on indoor air quality
- what “green cleaning” really means
- how to avoid cross-contamination
- the know-how to clean for allergy-sufferers
- pet- and small child-safe cleaning
- natural, non-commercial cleaning
For us, staff longevity means we are not constantly training new people. We don’t have to hire on the fly. For you, it means you don’t get rookies.
How We Work
The wonderful thing about recurring residential cleaning service is that we tackle all the areas that you seldom get to. We like to say that “our Standard Maid Service” is the other guys’ “Deep Clean.” Because, if you have our recurring maid service, deep cleaning is embedded in the service. Here’s a copy of our Maid Service Checklist. And here’s our Rotation Schedule for deep cleaning.
A Special Service for Real Estate Agents
The Listing Clean™ is our specialized service for real estate agents and their clients who want an experienced Howard County cleaning service. Beyond our Deep Clean, it’s the detailing service that helps get houses sold. We work around contractors and pets. See the Listing Clean checklist here.
Park Avenue Cleaning is certified by the American House Cleaners Association as a COVID-certified residential and commercial cleaning company. We are also members of the Association of Residential Cleaning Services International.
Wanted to share this story that illustrates why Park Avenue Cleaning has been our exclusive cleaning service for years now: We had scheduled a cleaning with Park Avenue to take place right before a big party that my wife had been planning for days. As it goes with Murphy's Law, the power went out right before the cleaning crew arrived. Which meant they couldn't vacuum. Which could've been a big problem, and any other cleaning service would have said something like "Huh--we'll have to get back to you..." But Park Avenue Cleaning just handled it. Here's what they said: "Mr. Scott, can you tell us where your broom and dustpan are?" That's right, they swept everything clean by hand, and the results were perfect as always. That's dedication. And that's why we always recommend Park Avenue Cleaning.
In 2005, I used Park Avenue Cleaning as a brand new start-up business. I have been calling on them ever since. They are conscientious, professional and pleasant to have around. I have dogs, and Nicole and her team are great with them. I trust her completely and have no problem leaving my home open for her. She never disappoints and feels like a member of the family. Refer them to others with no hesitation.
I have been using Park Avenue Cleaning for approximately 3 years, and am provided with the same excellent service each time. They are friendly and thorough. They are extremely reliable, never canceling a scheduled cleaning. They are trustworthy, never concerned about them being unattended in my home. Pets are also not a problem, as I am able to leave my dog in the house without compromising the quality of their work. I recommend them highly to anyone.